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For many people living with type 1 diabetes, an insulin pump can be life-changing — offering greater flexibility, more precise blood glucose control and a better quality of life. Our insulin pump service is one of the largest in Australia, and our experienced team is here to guide you every step of the way, from your very first questions through to ongoing support.

What we offer

Our credentialled diabetes nurse educators and accredited practising dietitians work together to create a tailored plan built around your individual needs and lifestyle.

We can help you with:

  • Starting insulin pump therapy for the first time.
  • Upgrading your existing insulin pump.
  • Learning more about whether pump therapy is right for you.

What does the process look like?

Starting on an insulin pump involves a structured series of appointments designed to set you up for success. Here's what a typical schedule looks like:

  • Two one-hour preparation appointments with a diabetes educator.
  • One one-hour preparation appointment with a dietitian.
  • A pump start appointment at our clinic, which takes approximately half a day (up to four hours).
  • In some cases, your private health insurer may require a brief hospital stay — if so, we work with a local private hospital where you can expect to spend around four hours.

For pump upgrades, the process is less intensive and requires fewer appointments.

Follow-up care is a mix of face-to-face and remote appointments. Remote check-ins involve uploading data from your pump so your educator can review your pump report with you — convenient and flexible.

What will it cost?

For full fee information, please contact our clinic on (03) 8532 1800.

Rights and responsibilities

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