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Everything we do is thanks to our wonderful donors who care about improving the health of all Australians.

We promise:

  • To say thank you through a receipt and appropriate acknowledgement within 14 days.
  • To provide exceptional donor service and respond to queries honestly and professionally within 24 hours (or as close as practical).
  • To be kept informed and up to date on the impact of your gifts and support.
  • To be privacy compliant and to handle your donation and personal information with the utmost respect and confidentiality.
  • To handle all credit card information in accordance with strict Payment Card Industry (PCI) regulations.
  • To deliver appropriate acknowledgement and recognition (if agreed to).
  • To change mailing and communication preferences at any time; you decide when and how we send you mail.
  • To be transparent about the leadership, vision and strategic direction of the Institute.
  • To be transparent about financial and commercial disclosure.

Need further assistance?

Contact our team on:
T: 1800 827 040

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